Tag: Client Service

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The Voice of the Client: Building Successful Partnerships with Outside Counsel

3 minute read 2 months ago

By: Caitlin White

When Not to Send Emails

2 minute read 2 months ago

By: Nathaniel Slavin

5 Business Development Tips from Insiders

2 minute read 3 months ago

By: Tara Weintritt

Onboarding and the Client Experience

1 minute read 4 months ago

By: Thames Schoenvogel

10 Steps to Standout Associate Service

2 minute read 5 months ago

By: Laura Meherg

HOW You Communicate Matters

3 minute read 5 months ago

By: Tara Weintritt

Client Experience: How Client Intake Makes or Breaks Client Relationships

2 minute read 6 months ago

By: Nathaniel Slavin

Five Secrets of Successful Long-Term (Client) Relationships

2 minute read 8 months ago

By: Laura Meherg

Deliver Solutions Aligned with Client Priorities

2 minute read 8 months ago

By: Caitlin White

Two Words that Lead to Client Service Excellence

3 minute read 9 months ago

By: Nathaniel Slavin

Six Ways to Improve Client Service

3 minute read 11 months ago

By: Nathaniel Slavin

Planting Tulips

2 minute read 11 months ago

By: Tara Weintritt

Four Client Experience and BD Reminders from Marrakech

3 minute read 12 months ago

By: Laura Meherg

Be More Visible to Clients

2 minute read 1 year ago

By: Laura Meherg

Small Effort, Big Returns

2 minute read 1 year ago

By: Tara Weintritt

Client Experience is Worsening. Here’s What to Do About It.

2 minute read 1 year ago

By: Nathaniel Slavin

Accelerate Through the Yellow

2 minute read 1 year ago

By: Tara Weintritt

Summer Reading Recommendations

2 minute read 1 year ago

By: Laura Meherg

Make Time to “Spring Clean” Your Client Relationships

3 minute read 1 year ago

By: Nathaniel Slavin

Smart Onboarding that Builds Stronger Relationships

2 minute read 1 year ago

By: Laura Meherg

Important Data on the Impact of Law Firm Client Service During COVID

3 minute read 2 years ago

By: Nathaniel Slavin

Ask My Priorities—Not What I Need

2 minute read 2 years ago

By: Tara Weintritt

What Clients Want from Outside Counsel in 2022

2 minute read 2 years ago

By: Tara Weintritt

A Framework for Client Growth Strategies

3 minute read 2 years ago

By: Nathaniel Slavin

How the Sales Landscape Has Changed for Firms—And How They Should Respond

2 minute read 2 years ago

By: Laura Meherg

Client Service Report Card 2.0

2 minute read 2 years ago

By: Tara Weintritt

Client Service Report Card

1 minute read 2 years ago

By: Tara Weintritt

Alumni Could Be Your Hidden Gem

2 minute read 2 years ago

By: Tara Weintritt

What Clients Are Telling Us About Their Priorities

2 minute read 2 years ago

By: Laura Meherg

Ask My Priorities—Not What I Need

2 minute read 2 years ago

By: Tara Weintritt

“One Size Fits One” During COVID-19

2 minute read 3 years ago

By: Nathaniel Slavin

Transferring Trust

3 minute read 3 years ago

By: Laura Meherg

Keys to Successful Client Teams During COVID

3 minute read 3 years ago

By: Nathaniel Slavin

How Saban Can Help You Improve Client Service and Build Business

2 minute read 3 years ago

By: Laura Meherg

Move from Surviving to Thriving in 2021

3 minute read 3 years ago

By: Tara Weintritt

Looking Back…And Looking Ahead to New Opportunities

3 minute read 3 years ago

By: Nathaniel Slavin

Give the Gift of Ease

2 minute read 3 years ago

By: Laura Meherg

Two Words of Advice from In-House Counsel

2 minute read 3 years ago

By: Tara Weintritt

The Post Labor Day Client Engagement Checklist

3 minute read 3 years ago

By: Nathaniel Slavin

The Secret to a Successful Client Team

3 minute read 3 years ago

By: Nathaniel Slavin

Deliberate and Intentional

2 minute read 3 years ago

By: Laura Meherg

Insights From Our Corporate Legal Department Survey on COVID-19

3 minute read 3 years ago

By: Laura Meherg

The Need for Speed

2 minute read 3 years ago

By: Laura Meherg

7 Tips for Navigating the Return to Offices

2 minute read 3 years ago

By: Thames Schoenvogel

Billing Conversations with Clients During the COVID-19 Crisis

2 minute read 3 years ago

By: Thames Schoenvogel

Dos and Don’ts for Your Video Conferences

3 minute read 3 years ago

By: Laura Meherg

Focus on the Do—Not the Dread

3 minute read 3 years ago

By: Laura Meherg

How You Want Your Clients to Remember You

2 minute read 3 years ago

By: Tara Weintritt

“One Size Fits One” During COVID-19

2 minute read 3 years ago

By: Nathaniel Slavin

Staying Connected with Clients During Coronavirus

1 minute read 4 years ago

By: Tara Weintritt

Do Your Clients Like You?

2 minute read 4 years ago

By: Laura Meherg

Your Clients Want You to be Mindful—Here’s How

1 minute read 4 years ago

By: Thames Schoenvogel

The Secret to a Successful Client Team

3 minute read 4 years ago

By: Nathaniel Slavin

Decoding Client Culture

2 minute read 4 years ago

By: Laura Meherg

A Client Relationship To-Do List in the New Year

4 minute read 4 years ago

By: Nathaniel Slavin

What You’ll Hear from Clients in 2020

2 minute read 4 years ago

By: Tara Weintritt

Three Steps to Setting Intentions and Being Efficient in 2020

2 minute read 4 years ago

By: Laura Meherg

Resolved, I Will Listen to My Clients in 2020

2 minute read 4 years ago

By: Nathaniel Slavin

Looking for the Perfect Client Gift? Replace Objects with Action

3 minute read 4 years ago

By: Tara Weintritt

It’s Not Really “Hip” to be Eeyore

2 minute read 4 years ago

By: Laura Meherg

The Intangibles Your Clients Expect and Need

2 minute read 4 years ago

By: Tara Weintritt

Who is a Good Candidate for Business Development Coaching?

4 minute read 4 years ago

By: Tara Weintritt

An Often-Overlooked Skill that Sets You Apart

3 minute read 4 years ago

By: Laura Meherg

What Every Firm Should Know About Holiday Gifts

3 minute read 4 years ago

By: Nathaniel Slavin

11 Essential Messages from a Client Panel: Part 2

4 minute read 4 years ago

By: Tara Weintritt

11 Essential Messages from a Client Panel

3 minute read 4 years ago

By: Tara Weintritt

Client Feedback Best Practices: Which Clients to Interview?

3 minute read 4 years ago

By: Nathaniel Slavin

The True Magic of Client Feedback Happens After the Interview

3 minute read 4 years ago

By: Tara Weintritt

Mistakes—We’ve All Made a Few

4 minute read 4 years ago

By: Laura Meherg

What Clients Really Want—And How to Deliver

3 minute read 4 years ago

By: Nathaniel Slavin

Do You Have the Right Network?

2 minute read 4 years ago

By: Tara Weintritt

How to Incorporate Rainmaker Skills into Your Daily Routine

2 minute read 4 years ago

By: Thames Schoenvogel

Orientation for Students and Clients Alike

2 minute read 4 years ago

By: Laura Meherg

It’s Not Stalking if You’re Offering Value to Your Clients

2 minute read 4 years ago

By: Tara Weintritt

Summer Reading Series: Books to Help You With the 7 Secrets of Success

2 minute read 4 years ago

By: Laura Meherg

Six Essential Client Service Actions for Late Summer

3 minute read 4 years ago

By: Nathaniel Slavin

The Intangibles Your Clients Expect and Need

2 minute read 4 years ago

By: Tara Weintritt

Your Clients Want You to Be Mindful—Here’s How

1 minute read 4 years ago

By: Thames Schoenvogel

Responsive Vs. Proactive: Clients Expect One and Beg for the Other

2 minute read 4 years ago

By: Tara Weintritt

Summer Reading Series: Make Your Meetings Less Terrible

2 minute read 4 years ago

By: Laura Meherg

7 Habits of Highly Successful Business Developers

2 minute read 4 years ago

By: Laura Meherg

Six Steps to Make the Most of the Summer Slowdown

3 minute read 4 years ago

By: Tara Weintritt

Summer Reading Series: Three Questions that Drive Client Loyalty

2 minute read 4 years ago

By: Laura Meherg

11 Steps to a Culture of Client Service Accountability

3 minute read 4 years ago

By: Nathaniel Slavin

How to Incorporate Rainmaker Skills into Your Daily Routine

2 minute read 4 years ago

By: Thames Schoenvogel

Client Service in the Legal Ecosystem: It’s About What You Do, Not What You Say

2 minute read 4 years ago

By: Nathaniel Slavin

A Podcast to Make Your Work Life More Enjoyable

2 minute read 4 years ago

By: Tara Weintritt

CXps Conference 2019: Your First Step to Differentiation

1 minute read 4 years ago

By: Laura Meherg

Five Tips from GCs to Improve Your Service Now

2 minute read 4 years ago

By: Nathaniel Slavin

Seven Secrets to Success: Curiosity

3 minute read 4 years ago

By: Laura Meherg

Seven Secrets to Success: Social Intelligence

3 minute read 4 years ago

By: Laura Meherg

Seven Secrets to Success: Gratitude and Optimism

3 minute read 4 years ago

By: Laura Meherg

Secrets to Success: Zest, Grit and Self Control

5 minute read 5 years ago

By: Laura Meherg

What Would Your 2018 Calendar Say to Your 2019 Calendar?

2 minute read 5 years ago

By: Tara Weintritt

11 Steps to a Culture of Client Service Accountability

3 minute read 5 years ago

By: Nathaniel Slavin

Cutting Through the Clutter

2 minute read 5 years ago

By: Laura Meherg

A Client Relationship To-Do List in the New Year

4 minute read 5 years ago

By: Nathaniel Slavin

You Think You Understand Your Client’s Business (But Do You Really?)

3 minute read 5 years ago

By: Nathaniel Slavin

Looking for the Perfect Client Gift? Replace Objects with Action

3 minute read 5 years ago

By: Tara Weintritt

Tag: Client Service

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