Manatt, Phelps & Phillips, LLP has selected WPG’s Tara Weintritt to speak at the firm’s East Coast Retreat. On January 14, 2016, Tara Weintritt will give a presentation on the topic of “Client Expectations in Today’s Marketplace.” Wicker Park Group consultants interview hundreds of law firms’ clients each year. This program will highlight the most common themes, praise and complaints about law firms identified by clients. Interviewees include business owners, company executives and in-house counsel representing a wide range of industries. In addition Tara will share what clients think about client feedback, why it’s critical to consistently seek their input, the global trends in client feedback and best practices from successful client feedback and client service programs in law firms.
Manatt, Phelps & Phillips is known for quality, for extraordinary commitment to clients, for integrated, relationship-based services, and for a range of capabilities typically found only in boutique firms. They represent a sophisticated client base in a range of industries including healthcare, financial services, entertainment, media and advertising, real estate, technology, energy and natural resources, consumer goods and services, and transportation.