Friday, October 01, 2010
LMA Charlotte City Group Selects WPG to Speak
The Wicker Park Group announced today that the Legal Marketing Association Charlotte City Group has selected Wicker Park Group founder Laura Meherg to conduct an educational seminar on October 6, 2010. The title of the seminar will be “Five Things Clients Want You to Know and Do in 2010.” As firms continue to assess the impact of the economic turmoil of 2009 and prepare for an uncertain 2010, clients are asking for more and expecting more from their outside law firms. This program will introduce the five critical areas that clients say are most critical for law firms to deliver exceptional client service. Topics that will be covered range from risk sharing and communication styles to alternative fees and billing best practices. Real client comments and actual law firm solutions will be shared with participants as well as an exploration of best practices in implementing services and strategies that benefit the client and ultimately the firms that serve them.