Monday, November, 2010
Nat Slavin of the WPG Have Been Selected to Speak at PSMA Event
Nat Slavin of the WPG has been selected to speak at a Professional Services Marketing Association event on November 16, 2010 at the Rivers Club in Pittsburg, PA. The title of this presentation is “Establishing A Client Feedback Program That Delivers Real Results.” This interactive program will provide practical tips for implementing an effective client feedback program that will deliver measurable results, and audience members will learn:
- Foundational skills in conducting client feedback interviews;
- What to expect from the actual interviews (including scenarios & case studies);
- Effective strategies for follow-up and converting feedback into measurable results.
The PSMA is a group of diverse marketing professionals representing an array of service industries – spanning from law, accounting and engineering firms to advertising, graphic design and other related service industries.