Client Feedback, Service & Teams
1 minute read
15 years ago Subject Line: How did Foley Rank #1 in Client Service?
By: Nathaniel Slavin
Join me and Sandy Williams, Client Service Partner at Foley & Lardner and leader of the initiative and others to learn how your firm or corporation can get beyond the alternative fee discussion and toward superior client service:
Doug Chia, Senior Counsel & Assistant Corporate Secretary, Johnson & Johnson, New Brunswick, NJ
- Doug provides legal counsel to the corporation on matters of corporate governance, securities regulation, public company disclosure, and Sarbanes-Oxley Act compliance will share his insights and perspectives from the client side of an influential Fortune 50 company.
Christopher Marston, Founder and CEO, Exemplar Law Group, Boston, MA
- Christopher started the first law firm in the U.S. to offer a fixed, value-based pricing structure to clients at the age of 29; six years later, Exemplar is thriving and he has been recently named a “Legal Rebel.”
Nat Slavin, Founder and Partner, Wicker Park Group, Chicago, IL
- As a Founder and Partner of Wicker Park Group and former publisher of Inside Counsel magazine, Nat conducts client interviews designed to help lawyers maximize their client relationships. Few have a better pulse on the client service horizontal than he.
They will gather together live online in a virtual panel (vPanel) discussion entitled “Beyond Alternative Fees: How to Deliver Better Client Service” on Monday, February 1, 2010 at Noon EST.
Click here for more information:
http://www.shiftworldwide.com/vpanels/beyondfees.htm