The Wicker Park Group has helped me and my firm maintain a strong client focus and ensure the ‘client is in the room’ when we develop our strategy.
The Client Loyalty Institute was developed to help lawyers sharpen their client service and business development skills. This intensive, experience-based course will cover a wide array of topics that are the keys to communicating effectively, identifying opportunities, developing techniques for closing and adding value to all client relationships.
Wicker Park Group has worked with over 90 law firms and business professionals around the world in the last decade, interviewing more than 3,000 law firm clients and training hundreds of lawyers. This one-day immersion program will focus on:
The voice of the client
Effective business development meetings
Converting friends and personal contacts into clients
Adding value beyond the legal bill
Traits from the most successful rainmakers
Wicker Park Group offers unmatched networking, education and best practices. Their programs are always top-notch. Best of all, the information is actionable, not esoteric. Our firm has derived great value from the program content.
For more information, please visit www.wickerparkgroup.com/cli/2020-agenda.
- Business Development Workshops
- Client Experience Training
- Client Feedback Interviews and Surveys
- Client and Industry Team Support
- Client Conversations
- Competitive Intelligence and Internal Evaluation
- Meeting Facilitation and Retreats
WPG has built a level of trust, rapport and confidence with our leadership and lawyers that allows us to move the needle quickly and efficiently. They are true partners and practice what they preach by being highly adaptable, making our lives easier and understanding our unique needs and goals.
Who should attend? Lawyers who are:
In a leadership role
Head of firm initiatives
why you should attend
You will learn the critical factors involved in earning client loyalty - what clients value, their loyalty drivers and preferences, relevant trends and myths.
You will practice skills and learnings in a collaborative environment and receive real-time feedback and coaching.
You will experience the Wicker Park Group proprietary "Added Value Roadmap" to identify specific areas where you can add value for clients.
For additional event details, please email Wendy Pantle at email@example.com.