ClientKit™
For law firms interested in conducting their own client feedback programs, we have developed ClientKit™, Wicker Park Group’s proprietary toolkit to help carry out this approach. You can jumpstart client feedback programs in your firm with tested, step-by-step guidelines—all supported with training for attorneys and staff on our methodology and implementation. With this formalized approach, you are guaranteed consistency in methodology, communication and deliverables and are more likely to win faster internal buy-in to begin a client feedback program.
What Else We Do:
UPDATED: Training Programs for 2021-22
Client Experience Training
Client Feedback Interviews
Client & Industry Teams Support
Client Conversations
Client Relationship Roadmap
Competitive Intelligence & Internal Evaluation
Electronic Survey
Matter Assessments & Evaluations
Meeting Facilitation
Speaker Series & Retreats
Workshops: Business Development & One-On-One Coaching Services