Client Feedback Interviews
Most clients have something they want to say to their law firms and are just waiting for someone to ask. Wicker Park Group helps facilitate the conversation by conducting sophisticated client feedback interviews for you with in-house counsel and other corporate clients. Different from a “thank you” visit, our interviews are designed to reveal what clients want, expect and value in their law firm relationships. Our conversations yield competitive intelligence about how and why clients make decisions as well as result in a tangible roadmap for growing and strengthening valued relationships.