Client Feedback Interviews
Most clients have something they want to say to their law firms and are just waiting for someone to ask. Wicker Park Group helps facilitate the conversation by conducting sophisticated client feedback interviews for you with in-house counsel and other corporate clients. Different from a “thank you” visit, our interviews are designed to reveal what clients want, expect and value in their law firm relationships. Our conversations yield competitive intelligence about how and why clients make decisions as well as result in a tangible roadmap for growing and strengthening valued relationships.
Global Client Feedback Case Study
Telephone Interview Case Study
UPDATED: Training Programs for 2021-22
Client Experience Training
Client Feedback Interviews
Client & Industry Teams Support
Client Conversations
ClientKit™
Client Relationship Roadmap
Competitive Intelligence & Internal Evaluation
Electronic Survey
Matter Assessments & Evaluations
Meeting Facilitation
Speaker Series & Retreats
Workshops: Business Development & One-On-One Coaching Services